OUR PAST

With a passion for exceptional customer service, Above Benchmark opened its doors for business in Queensland Australia in 2002.  Our original goal was to work closely with Qld based businesses to develop Customer Service Strategies for our unique market. It became obvious that businesses Australia wide wanted to benefit from working with a company that offered a more personalised approach to this industry and we expanded our business to take on new clients nationwide.  

While or business might grow and change, our core values and purpose will remain the same.

  • Value our clients; they chose us for their Mystery Shopping needs and we're honoured!  
  • Value our Mystery Customers; they are all unique individuals, not just numbers! 
  • Value our business; we LOVE what we do and we will give our business the respect and attention it deserves