Why apply to join the Above Benchmark Mystery Shopping team?

Mystery Shopping is a vital resource for businesses to target specific areas, be it for praise, training or comparative purposes. Though Mystery Shopping can be fun and exciting, the results are taken seriously and have a real impact on the clients, stores and staff, so a professional attitude to all assignments is a must.


Above Benchmark is an industry leader in Mystery Shopping in Australia. We achieve nothing but the best for our clients. We do this in two ways: by providing fieldworkers who specialise in assessing customer service and with a supportive team working behind the scenes. As a Mystery Shopper for Above Benchmark, you will be treated with respect and understanding.


We invite you to apply to become a valued Mystery Shopper with Above Benchmark. Our application form may be extensive, but should not take you longer than 15 minutes. The time you put into answering the questions in the application form will tell us how committed you are to Mystery Shopping. Please try to construct thoughtful sentences, with correct grammar and spelling, as this will give us an idea of your report-writing skills.


Every question has a reason behind it, to help us understand who you are and will serve in matching you to our clients. Please answer honestly, not with something you think we want to hear. You would be surprised if you knew what we look for in an application! Successful applications will be contacted for a telephone interview, which is just a brief chat to gain a greater understanding of your personality, motivations and your understanding of Mystery Shopping.

We look forward to reading all about you!

Click here to complete our application form